Discover
Understand where work depends on you, where effort disappears, and what prevents the team from moving independently.
Build an operation that performs without your constant presence—and gives your people the freedom to finish well and switch off.
The business works. Because you're always there.
You make the decisions, fill the gaps, and keep the work moving. The results are real. So is the cost to your time.
You haven't failed. Your operation may simply have outgrown the way it works.
Work-life balance should be built into how the business operates. Clear ownership. Reliable processes. Teams equipped to make decisions. Work that doesn't require permanent sacrifice.
Understand where work depends on you, where effort disappears, and what prevents the team from moving independently.
Remove unnecessary work. Simplify processes. Establish clear ownership. Implement systems that support the people doing the work.
Put recovered capacity toward better service, meaningful growth, and a working life that leaves room for everything else.
ELIMINATE → SIMPLIFY → STANDARDIZE → AUTOMATE
We improve the work before we automate it.
Practical operations advisory, hands-on implementation, and ongoing leadership for established businesses and organizations.
A free, short self-assessment of your organization's purpose, flow, systems, leverage, and capacity. Start with useful questions about how work gets done.
A paid diagnostic combining conversations and workflow review into an executive Opportunity Brief: what to improve, why it matters, and where to start.
Project-based operational improvement. We help redesign workflows, establish accountability, document repeatable processes, and implement appropriate technology.
Recurring operational support and continuous improvement to help the operation stay reliable as your business changes.
Fractional operations leadership for organizations that need experienced ownership of how the business runs.
Take the 5PM Score. Fifteen questions to reflect on the way your organization works—and find a practical place to begin.
FREE · APPROX. 3 MINUTES · NO EMAIL REQUIRED
A reflection tool—not a validated benchmark or prediction of business performance.
FOUNDER · LEAN SIX SIGMA GREEN BELT
Da Shiek brings operations leadership experience across systems, membership services, vendor management, and organizational improvement.
5PM is grounded in a simple belief: employees should be equipped to do their best work during the day, and owners should be able to step away with confidence.
Better operations should give everyone more life.